Qima
Qima One
When growth and product value are deeply intrecated.
QIMA One is a B2B quality management platform used to manage factory inspections and product compliance. I redesigned its measurement workflows to address the gap between how inspectors were expected to work and how they actually performed inspections.
Client
Qima
Year
2023
Role
UX Designer
Scope
User Research · Product Discovery · Product Strategy · UX/UI Design · Usability Testing · Design Leadership
Location
Lille, France
Project Status
Design delivered. Development in progress.
DESIGN PROBLEM
Everything was designed on mobile before I arrived, and nor the voice control nor the capabilities of a phone was able to handle the work to be done.
Factory inspectors needed to record multiple measurements across product sizes and samples.
But the existing interface made this process unnecessarily difficult: fragmented data entry, limited visibility across measurements, and voice controls poorly suited to noisy factory environments.
Factory inspectors relied on Excel files to record measurements during quality inspections. These files were then attached to inspection reports, leaving QIMA without direct access to the underlying structured measurement data.
This limited the company’s ability to analyze inspection results and turn them into valuable insights for its clients.
Yet forcing inspectors to abandon their existing tools would have introduced additional friction.
The challenge was to improve data accessibility without disrupting the way people worked.
RESULTS
Operational efficiency
18% less time spent on measurements
Reduced average time spent completing measurement tasks during inspections, while maintaining comparable completion levels.
Workflow continuity
From spreadsheets to structured data
Designed measurement import capabilities to reduce manual re-entry and connect existing documentation practices with QIMA One.
Better data visibility
A foundation for future capabilities
Defined a progressive product strategy connecting data collection, redesigned inspection workflows, and future analytics for brands.
USE CASE
When B2E users prefer spreadsheets to your product, valuable data might be out of reach for your B2B clients.
Challenge
QIMA needed to collect structured measurement data to unlock new analytical capabilities. But inspectors already relied on spreadsheets because the existing measurement experience didn’t adequately support their work.
Problem
QIMA One aimed to digitize inspection workflows, but its measurement tools didn’t adequately support the realities of factory work. Inspectors needed speed, flexibility, and visibility across multiple product variations. Their tool didn't offered the flexibility needed to adapt to production speed : the inspector wasn't able to add a point of measurement or a size, even though they were existing in the factory.
